We recently had a chance to review the book “Don’t Look at Me in That Tone of Voice” and found it fascinating. We interviewed Author Rik D. Middleton who wrote the book at the urging of a friend who is with the Glendale California S.W.A.T. team and the state secretary for California Association of Hostage Negotiators. She had heard him speak on communications and asked if he could do the presentation for her team. Now using the book as part of his program Rik travels the country training law enforcement teams on “The Art of Visual Listening”. Rik is President of Sage Cadre Publishing and the Chief Operating Officer of ExecutivExpression Inc.
ExecutivExpression offers services that include accent reduction, as well as focusing on important subtle cultural and functional aspects of language and communication.
You can listen to our complete interview with Rik by clicking the Replay botton below
About Editor
John Marx was a Police Officer for twenty-three years and served as a Hostage Negotiator for nineteen of those years. He worked as a patrol officer, media liaison officer, crime prevention officer and burglary detective. Also during his career he served as administrator of his city's Community Oriented Governance initiative through the police department's Community Policing project. Today John combines his skills to consult with businesses about improving both their security and their customer service programs. John retired from law enforcement in 2002. When one of his friends, also a former police officer, committed suicide at age 38, John was devastated and began researching the problems that stress creates for police officers. He decided he needed to do something to help change those problems and he wanted to give something back to the profession that gave him so much. He started a project that has evolved into CopsAlive.com. Put simply, the mission of CopsAlive is to save the lives of those who save lives! CopsAlive.com gathers information, strategies and tools to help law enforcement professionals plan for happy, healthy and successful careers, relationships and lives.
We recently had a chance to review the book “Don’t Look at Me in That Tone of Voice” and found it fascinating. We interviewed Author Rik D. Middleton who wrote the book at the urging of a friend who is with the Glendale California S.W.A.T. team and the state secretary for California Association of Hostage Negotiators. She had heard him speak on communications and asked if he could do the presentation for her team. Now using the book as part of his program Rik travels the country training law enforcement teams on “The Art of Visual Listening”. Rik is President of Sage Cadre Publishing and the Chief Operating Officer of ExecutivExpression Inc.
